WORLD CX SUMMIT 2026
Experience the future. Now.

April 1st, 2026 — Campus Cyber, Paris La Défense

Event organized by Agora Managers Groupe

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Platinum partner

Hybrid • International • Experimental

The WORLD CX SUMMIT stands as the G20 of Customer Culture: a global forum for reflection, dialogue, and concrete initiatives among leaders, researchers, philosophers, public decision-makers, and business actors.

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+350

Attendees

+15

Countries connected simultaneously

VIP

VIP meetings with international speakers

4

Live contributions from 4 continents

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A summit designed to put humans back at the center of performance: trust, loyalty and shared value. A global reset powered by three CX levels: XP Relationship, XP Experience , XP Culture.

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Reprogramming customer experience worldwide

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XP Relationship

The one of immediate contact, experienced through the daily interactions between teams and customers.

XP Experience

The one of customer journeys, orchestrated and optimized at every stage.

XP Culture

Which is embedded at the strategic and policy level of the company, where the customer experience becomes a true shared value.

Speakers

A lineup powered by visionary minds.

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Discover a dynamic program featuring visionary keynotes, expert panels, and immersive sessions focused on the future of customer experience.

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Program

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PLATINIUM partner

GOLD partners

Partners

Institutional and media partners

Event organized by

Practical information

Date

April 1st, 2026
From 8:15 AM to 5:30 PM

CAMPUS CYBER

5-7 rue Bellini 92800 La Défense
France

Public transport

Direct access to public transport
Subway:
M1 - Esplanade de la Défense
RER A - La Défense (Grande Arche)

Easy Road Access

Quai de Dion Bouton, just 200 meters away
Ring road right at the doorstep