Thatsanavanh Banchong (surname: Kai) is an entrepreneur and international client relations specialist based in Bangkok, with extensive experience working across Europe and Asia.
She is the founder of City Connext and an associate within an international law firm, where she advises and supports clients on cross-border matters involving diverse cultural and professional environments.
Through her work with international clients and institutions, she has developed a strong perspective on customer experience, service culture, and relationship management in Asia.
She will focus on the SuperApp examples in customer relationship especially in retail and hospital areas.
